Application/Systems Support provides support services to users within an organisation, enabling the required operational processes needed for the business to be successful.
I have the ability to understand the business processes to add that extra level of support between the users and the software support company leaning on over 20 years’ experience to do so.
Building up knowledge of applications and their limitations as well as their strengths and understanding the business requirements and processes of aviation business, I’ve built great relationships with software companies over the years.
Examples of System Support Services I can provide:
- Liasion with software companies
- Creation of User Guides
- Identity process and system improvements
- Systems configuration
- Systems customisation
- Support services offered over email, phone and screen share
conciseitsolutions.com 